Faq

At Glam Chix, we want you to find the perfect fit! Each product page includes a detailed size chart specific to that item. Here's how to determine the best size for you: Measure Yourself: Use a measuring tape to measure your bust, waist, and hips. Be sure to measure over undergarments for the most accurate fit. Compare to Our Size Chart: Match your measurements to the size chart provided on the product page to select the size closest to your fit. Fit Notes: Some items may have special fit notes, such as being true to size or running smaller/larger. Be sure to check the description for these details. Still Unsure? Feel free to reach out to us at hello@glamchix.store for personalized sizing advice. We’re here to ensure you feel confident and comfortable in every piece from Glam Chix!

At Glam Chix, we aim to provide flexible and reliable shipping options to suit your needs. Here's what we offer: Standard Shipping: Delivery Time: 5-7 business days. Perfect for customers who aren’t in a rush but still expect prompt delivery. Express Shipping: Delivery Time: 2-3 business days. For those who want their orders delivered faster. Free Shipping: Available on orders over 50$]. Automatically applied at checkout when eligible. International Shipping: Currently, we only ship within the United States. Stay tuned as we expand our delivery options! Tracking Your Order: Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way. If you have any questions or special shipping requests, feel free to contact us at hello@glamchix.store. We’re here to help!

We’re here to assist you with anything you need! You can reach us through the following channels: 📧 Email: Send us an email at hello@glamchix.store, and we’ll get back to you within 24-48 hours. during our business hours: Monday - Friday | 9:00 AM - 6:00 PM (EST). 💬 Contact Form: Visit the Contact Us page on our website, www.glamchix.store, and fill out the contact form with your inquiry. We’re committed to providing you with a seamless shopping experience at Glam Chix. Don’t hesitate to reach out!

Tracking your order with Glam Chix is quick and easy! Here’s how: Order Confirmation Email: After placing your order, you’ll receive a confirmation email with your order details and a tracking link. Shipping Confirmation Email: Once your order is shipped, we’ll send you a shipping confirmation email containing a tracking number and a link to track your package. Track on Our Website: Visit the Order Tracking page on www.glamchix.store and enter your order number and email address to view the status of your shipment. Need Help? If you’re unable to find your tracking information or have any questions, feel free to contact us at hello@glamchix.store.

Using a promo code or coupon at Glam Chix is simple! Just follow these steps: Add Items to Your Cart: Browse our collection and add the items you want to purchase to your shopping cart. Proceed to Checkout: When you’re ready, click on the shopping cart icon and proceed to checkout. Enter Your Promo Code: On the checkout page, look for the “Promo Code” or “Coupon Code” field. Enter your code exactly as it appears (be mindful of any spaces or special characters). Apply the Code: Click “Apply” to see the discount reflected in your total. Complete Your Purchase: Once your promo code is applied, continue with your payment and shipping details to complete the order.

At Glam Chix, we want you to love every purchase. If for any reason you are not completely satisfied, we offer a straightforward return policy. Please review the following: Return Eligibility Items must be returned within 30 days of the original purchase date. Products must be in their original condition, unworn, unwashed, and with all tags and packaging intact. Certain items, such as sale or final sale items, are not eligible for returns or refunds. Please check the product description for details. How to Initiate a Return To initiate a return: Email Us: Contact us at hello@glamchix.store with your order number and the reason for the return. Return Instructions: We will provide you with return instructions and the address for sending your item back. Return Shipping Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. We recommend using a trackable shipping service to ensure the safe return of your item. Refund Process Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund. Exchanges We currently do not offer direct exchanges. If you need a different size or color, please initiate a return and place a new order for the desired item. Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of receiving your order at hello@glamchix.store. We’ll be happy to resolve the issue by offering a replacement or a full refund. Contact Us If you have any questions about our return policy or need further assistance, don’t hesitate to reach out to us at hello@glamchix.store. We’re here to ensure a smooth shopping experience!

If you need to request a refund, here’s how you can do it easily: Review Our Return Policy: Before requesting a refund, please ensure that your item meets the eligibility criteria in our Refund and Returns Policy (items must be returned within 30 days, unused, and in their original condition). Contact Us: Send an email to hello@glamchix.store with the following details: Order number Reason for requesting a refund Photos of the item (if applicable) We will review your request and provide you with instructions on how to proceed. Return the Item: If your refund request is approved, we’ll ask you to return the item. You will be responsible for return shipping unless the item is defective, damaged, or incorrect. Refund Processing: Once we receive the returned item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund.