Cancellation Policy
At Glam Chix, we strive to provide a smooth and satisfying shopping experience. If you need to cancel your order, please review the following guidelines:
Cancellation Eligibility
- Order Processing Status: You can cancel your order only if it is still in processing and has not yet been shipped. Once your order has been shipped, it cannot be canceled.
- Time Frame: You must request a cancellation within 24 hours of placing your order for it to be eligible for cancellation.
How to Cancel an Order
- Contact Us Quickly:
If you wish to cancel your order, please contact us as soon as possible at hello@glamchix.store with your order number.
- Confirmation:
Once we receive your cancellation request, we will review it and confirm whether your order can be canceled. We will notify you via email within 24 hours of your request.
Refunds for Canceled Orders
- Approved Cancellations: If your order is successfully canceled before shipping, we will initiate a full refund to your original payment method.
- Refund Processing Time: Refunds typically take 5-7 business days to process, depending on your payment method.
Orders that Cannot Be Canceled
Once your order has been shipped, it cannot be canceled. In this case, you will need to wait for the item to arrive and follow our Return Policy if you still wish to return it.
Contact Us
If you have any further questions or need assistance with canceling your order, please do not hesitate to contact us at:
📧 Email: hello@glamchix.store
🕒 Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (EST)
We are here to assist you and ensure your experience with Glam Chix is as smooth as possible.
